Shipping policy

Last Updated: [Insert Current Date, e.g., February 2026]

Thank you for shopping NOVEXALY LLC!

We process and ship your exclusive pieces as quickly as possible so you can rock the latest drop.

Order Processing Time

  • Standard orders process in 1–3 business days (Monday–Friday, excluding holidays).
  • Limited-edition or custom-printed items may take 3–5 business days for production.
  • Orders after 2:00 PM EST (or weekends/holidays) process the next business day.

Shipping Rates & Delivery Estimates We partner with USPS, UPS, or FedEx based on order details.

  • Domestic (US):
    • Standard: $6.99–$9.99 (free on orders over $70 — ideal for stacking limited drops).
    • Estimated: 3–7 business days after processing.
    • Expedited (optional): $14.99–$19.99 (2–4 business days).
  • International:
    • Rates calculated at checkout (varies by country, weight, size).
    • Estimated: 7–21 business days.
    • Important: Customs duties, taxes, VAT, or import fees are the buyer's responsibility and not included in shipping costs.

We do not ship to P.O. Boxes or restricted countries (check at checkout).

Shipping Confirmation & Tracking Receive a confirmation email with tracking once shipped. Track via the carrier link (allow 24–48 hours for updates).